Can you ship internationally?
We ship to Hawaii, Alaska as well as internationally for an additional shipping fee depending on your location.
Do I have to sign for the shipment?
Yes, you'll need to sign for shipment.
Are all your products new?
Yes, all our products are new.
Business hours for phone calls?
The main office is open 6:00am-5:00pm PST Monday - Friday and 6:30-3:00pm on Saturdays and Sundays.
Where are coupon codes entered on the site?
The coupon code can be entered on the cart page.
Do you have store locations or mainly an eCommerce?
We do not have physical store locations. We only sell online.
What are the shipping methods you use? (USPS, FED EX, UPS)
We usually ship orders via prepaid truck freight. Smaller products are shipped via UPS or FedEx.
What is your refund and return policy?
You may return the product within 30 days of the order being received, provided that it is not damaged. However, custom orders are not refundable.
Full details of our return policy are available here.
Can I order by phone?
You can order by phone by calling (888) 929-0322 anytime between 6:00am-5:00pm PST Monday-Friday.
Do you have expedited shipping options?
We can arrange expedited shipping, inside delivery, and on-site installation. You should be able to choose these options while checking out, but let me know if you need help.
Do you do FULLY custom orders?
Yes, we can do fully customized orders but these are usually done with a minimum requirement of at least 10 items.
Is it possible to get a (specific color) desk with a specific requirement (like a transparent glass)? What would be the price?
Yes, but we will need a few details about your order to be able to give you a quote. May I have your name, email and phone number so our product specialist can discuss this with you?
Can you put a keyboard and a mouse on the keyboard tray side-by-side?
Yes, but it will depend on the size of the keyboard you are ordering.
For top categories, what info do you need from customer to make recommendation for product?
What are you going to use the product for?
Do you offer free shipping?
We do not offer free shipping, but we can if your orders are for a government or educational facility.
Where do you ship the products from?
We ship our products from our headquarters in Los Angeles, California.
Do you offer discounts for bulk orders / government orders?
We may be able to offer tier pricing depending on the number of units ordered. Please call us at 888-929-0322 to speak to our sales representative. We're open 6am-5pm PST Monday - Friday, and 6:30-3:00pm on Saturdays and Sundays.
Do you offer financing or payment plans?
We may be able to offer Net 30 depending on your order and approval of a credit application.
Do you have coupon codes we can provide?
We may be able to give you discounts, but the order will need to be manually done over the phone.
Do you offer price match?
We do offer price matching but it depends on a few details. Please give me a link to the competitor product you want us to price match. We'll get back to you with a quote.
What payment methods do you accept?
We accept Amex, MasterCard, Visa, Discover. We also accept PayPal, Government and Corporate credit cards.
Why is your (product) better than (competitor)?
Unlike other competitors, our furniture items are made in the United States using only the best American-based raw materials. The products are tested using the latest BIFMA standards to ensure absolute safety and stability and that's why all our products come with a Lifetime Warranty.
How can I track my orders?
Tracking information will be e-mailed to you immediately after your order is shipped.
How much does the computer cart weigh?
The weight varies from one product to another. The lightest cart weighs 30 lbs. and the heaviest weighs closer to 70 lbs.
What are the measurements of the bottom platform of the cart?
The product page should make this clear. On any product main page if you scroll down you'll see a category called Downloadable Product Information. There you can see the "Specification Sheet" and "Download assembly instructions" for that specific product.
What is the height (of a specific product) from floor to the shelf?
The product page should make this clear. On any product main page if you scroll down you'll see a category called Downloadable Product Information. There you can see the "Specification Sheet" and "Download assembly instructions" for that specific product.
How do I install and assemble (product)? or What tools are needed?
The product page should make this clear. On any product main page if you scroll down you'll see a category called Downloadable Product Information. There you can see the "Specification Sheet" and "Download assembly instructions" for that specific product.
For (product), what is (specification) (i.e. weight, dimensions, etc.)?
The product page should make clear what the weight capacity is.
What are the dimensions of the sliding keyboard tray in (specific product)?
The product page should make clear what the dimensions of the sliding keyboard tray are.
What are the actual dimensions for different pieces individually (for any product)?
The product page should make clear of the actual dimension for different pieces individually.
For <x product>, can you customize <x specification>?
Some products can be customized, and you can click on the Customize link on the product page to bring you to the Configurator page. You can then select variables such as the width and depth, and colors for the surface and frame. You can also opt to add optional accessories as well!
How does your computer table compare with a competitor brand in price, strength, dimensions, weight, usage etc?
Please give me a link to the competitor product you are looking at and we'll get back to you with the details on this.
Location of headquarters (can be separate from ship-from locations)?
Our headquarters is in Los Angeles, California.
What is (specific product) made of - Steel?
On any product main page if you scroll down you'll see a category called Downloadable Product Information. You can see the specification sheet. The specification sheet should make clear what the product is made of.
Does the keyboard tray adjust to make it lower or higher and if so, what does the measurements extend to?
On any product main page if you scroll down you'll see a category called Downloadable Product Information. You can see the specification sheet. The specification sheet should make clear what adjustments you can make to your keyboard tray.
Are you tables wide enough to use when working from a wheelchair?
On any product main page if you scroll down you'll see a category called Downloadable Product Information. You can see the specification sheet. The specification sheet should make clear if the table is wide enough to use when working from a wheelchair.
What is the maximum width of keyboard that can fit on the tray?
On any product main page if you scroll down you'll see a category called Downloadable Product Information. You can see the specification sheet there. The specification sheet should make clear what the maximum width is.
What is the lowest height adjustment (for a specific product)?
On any product main page if you scroll down you'll see a category called Downloadable Product Information. You can see the specification sheet there. The specification sheet should make clear what the lowest height adjustment is.
How long does the shipping take?
It takes 1-5 business days to ship. Delivery will then take 7-10 business days to arrive to your location.
Where are the products made (US or somewhere outside US)?
All our products are designed and assembled in the U.S.
How easy is it to adjust the height of (specific product)?
All of our height adjustable tables are designed in a way that you can very easily make adjustments depending on your requirement.
What are the top 3 categories of products?
Top 3 categories of products are Edison table, Basic Computer Table, and Wall Mount Computer Station.
For top categories, what factors matter most when choosing between products?
Product functionality, height adjustment and product specifications in general are some of the factors that matter most when choosing between our products.
For top categories, who are your main competitors?
Our main competitors are Ikea, Geekdesk, Ergotron, Herman Miller, OfficeDepot, Steelcase and Haworth.
If someone asks about job openings, who should we refer to?
For all questions / chats re job application or job opportunities, - Please tell them to email their resume to [email protected], he is the in-house recruiter.
Do you have a reseller and / or affiliate program?
We may be able to sell to resellers but I need to confirm that with Sandy, our product specialist. What are you planning to order?
When was your company founded/established?
VersaTables was founded over fifteen years ago on the basic principle of producing high-quality products at a great price.
Do you ship to PO boxes?
Unfortunately, we don't ship to PO boxes.
How much does the Versa Power Desktop weigh?
The Versa Power Desktop weighs 39-44 lbs, depending on the size of the table.
What is the clearance underneath the desk to fit another accessory?
I will need to confirm that with Sandy, our product specialist. Which specific table are you looking at?
How much weight can the (glass) table top hold?
I will need to confirm that from Sandy, our product specialist. Which specific table are you looking at?
Do you provide full delivery and installation services?
We may be able to do the installation but I need to confirm that from Sandy, our product specialist, to see if we have a local vendor in your area.
Do you have pick up options?
We do not accept will call pick ups at our facility since we do not have a docking area.
For rush orders or deliveries, please contact [email protected] with your specific request.
Do you still sell the TV carts?
We no Longer have TV Carts.
For the Split Level Adjustable Computer Table, the depth is 35" Is that total depth meaning each of the adjustable parts are 17.5"?
Yes, the total depth for both is 35" and each of the adjustable parts are 17.5".
Do you ship Internationally?
We can ship to a consolidation point within the US, or we can work with your US customer broker. You'll need to provide the information to us when placing the order.
Alternatively, you can call us during regular business hours to speak to our sales team to arrange this.